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Old 02-19-2015, 09:17 AM
medin41 medin41 is offline
Join Date: Dec 2013
Posts: 3
medin41 has 10 reputation points
Exclamation Error SRPT0254 on CS1000

Hi all,
We have with our Avaya CS1000, since a couple of days ago when an IP Phone (1210 and 1220) is disconnected o rebooted, it does not start again. The phones get the IP from the DHCP and confirm the TN information, but after that the screen stays in blank. When I login to the cs I get this error:

SRPT254 Failed the malloc for pNewSessionBlk. errno(0) OK

How can I resolve this? where could be the problem?

Thanks and best regards,
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Old 07-01-2015, 05:33 AM
anilkumark anilkumark is offline
Join Date: Oct 2013
Posts: 7
anilkumark has 10 reputation points

Hi Amedina,

The error definition is as below :

Failed the memory allocation for x. errno(y) z, Where:
x = the variable or structure name,
y = the operating system error number
z = the operating system error text description
Contact your technical support group.
Severity: Major

This seems to be a memory allocation issue for which we have no existing solutions available nor the issue was debugged. It would need Tier-4 involvement to determine the issue. Hence, you need to proceed with an SR for Avaya.

Thanks and Regards,
Anil Kumar K
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cs1000, error srpt2054

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