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Old 06-14-2022, 02:51 AM
azapateroalo azapateroalo is offline
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Join Date: Oct 2021
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Default SIP Reason: avaya-action

I've been chasing a reported issue from a customer, that happens from ti, me to time: whenever a calls is put "on hold", a header reading

Reason: avaya-action;cause=1;text="Hold"

is sent on the SIP Invite request (reinvite).

The calls is hang up on the SP side, as far as that header is not RFC-compliant.

Does anybody knows where this header is being inserted? SM is discarded, also the ASBCE, and I'm pretty sure that this message is a default one from Avaya (not customized).

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