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Old 09-14-2016, 06:32 AM
singh825 singh825 is offline
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Default Avaya IPOCC AutomaticReports to Email

Hi all,

Need to send Avaya IPOCC (9.1.6) reports automatically on e-mail address but we are unable to schedule a report on email. Kindly help to resolve this issue.
Step 1-We have configured the IPOCC UI -> Administration ->configuration -> Service menu-> special settings:- SMTP Server address and domain name
Step 2-Configured Email address in report: IPOCC UI -> Supervision _> Reporting ->Basic data, we have configured automatic reporting and send email address to Customer e-mail address.
Reports are automatically generated in Avaya ipocc server- C:\ProgramData\reporting data. I also share the logs file of IPOCC Statistic Scheduler

IPOCC STATISTICAL_SCHUDULER_Email_export report LOGS.txt

Thanks
Manmohan
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