Avaya Support Forums  

Go Back   Avaya Support Forums > IP Office Contact Center

Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 09-14-2016, 06:32 AM
singh825 singh825 is offline
Aspiring Member
Join Date: Sep 2016
Posts: 2
singh825 has 10 reputation points
Default Avaya IPOCC AutomaticReports to Email

Hi all,

Need to send Avaya IPOCC (9.1.6) reports automatically on e-mail address but we are unable to schedule a report on email. Kindly help to resolve this issue.
Step 1-We have configured the IPOCC UI -> Administration ->configuration -> Service menu-> special settings:- SMTP Server address and domain name
Step 2-Configured Email address in report: IPOCC UI -> Supervision _> Reporting ->Basic data, we have configured automatic reporting and send email address to Customer e-mail address.
Reports are automatically generated in Avaya ipocc server- C:\ProgramData\reporting data. I also share the logs file of IPOCC Statistic Scheduler


Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 08:46 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.