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Old 08-07-2014, 09:25 PM
lsngta lsngta is offline
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Default How to change "CMS" password and root passwords in AvayaCMS.

Procedure to change "CMS" password and root passwords in AvayaCMS .We have a normal user trying to access via cms user access and need to change the cms password immediately.
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Old 08-08-2014, 12:21 AM
shaikht shaikht is offline
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Hi,

Login to CMS using putty session with root id and execute following command to reset the password:

passwd userid

I hope it helps.
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Old 08-09-2014, 12:32 AM
shaikht shaikht is offline
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You are right.
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Old 08-13-2014, 06:01 AM
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marzahn marzahn is offline
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Solution Delivered

Quote:
Originally Posted by lsngta View Post
Procedure to change "CMS" password and root passwords in AvayaCMS .We have a normal user trying to access via cms user access and need to change the cms password immediately.
Here is some general password help that will be good to know going forward . . .

Try doing a passwd -d <username>.

This is what we do, then tell the users to just login and leave their password blank and the system will prompt them to set a new one the first time they login.

CMS Server "passwd" command (passwd -f / passwd -d):
-d Deletes password for name and unlocks the account. The
login name will not be prompted for password. (I mainly use this command.)

-f Forces the user to change password at the next login
by expiring the password for name.
If you're not familiar with the "man" command, I highly recommend learning it. At the CMS command line prompt, type "man passwd" (without the " "). This brings up the manual or help commands in the Solaris/UNIX. You can use the man command with most command line commands (passwd, who, ps, date, history and many many more). When in the man pages, you can hit Q at any time to exit the help files and return to a command line prompt.

If this is for your account or you are logged in as root, you can always just type in passwd <username> and hit return at the command prompt and it will prompt you to change the password from there too. One note - if your logged in as ROOT, be careful. If you mess up the ROOT password, you will have to call in to Avaya for help and it could be billable.

If your CMS supervisor password is changing on daily basis forcing a daily reset. Try "passwd -x 0 <username>". This will force a final password change at next logon, and turn off password aging. If a specific password aging is to be enforced, change the 0 to how many days before expiring.

I hope this helps.
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Bill Marzahn
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Neighborhood Health Plan of Rhode Island
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Old 08-19-2014, 09:21 AM
cborges cborges is offline
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Good morning,

Sometimes these changes are really required, anyway, please, do not forget to inform your account manager before reseting the root password.

Regards,
Borges
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Old 08-25-2014, 11:14 AM
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marzahn marzahn is offline
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Solution Confirmed Let the Account Rep Know!

Good Point Borges. That is always a good idea. But is there not a Craft login that they can use?
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Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
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Old 08-26-2014, 12:02 AM
shaikht shaikht is offline
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Hi,

CMS do not have craft login id. CMS have cmssvc and cms as service login id.
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Old 09-03-2014, 07:29 AM
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marzahn marzahn is offline
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Solution Confirmed I stand corrected.

Quote:
Originally Posted by shaikht View Post
Hi,

CMS do not have craft login id. CMS have cmssvc and cms as service login id.
I stand corrected. I should have said "craft-ish" or perhaps "craft-like."
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Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
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