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Old 06-20-2014, 08:13 AM
roberto roberto is offline
Join Date: Feb 2010
Posts: 44
roberto has 13 reputation pointsroberto has 13 reputation points

Originally Posted by murphytom View Post
I found and tried this tool at the suggestion from Sean OReilly. Ran the tool perfectly but I cannot see the results. When I click view it gives me a file location that I cannot access.

The manual says it is available in PDF format. How do I see that report?

I have attached a screenshot of the results
Hi Tom,

The tarball file is located on a toolsA server. If you don't have access to toolsA, you can request access via IT Self-Service as follows:

1) Go to itss.avaya.com
2) Click Request Service
3) In the "What are you looking for box", enter: toolsa
4) Select the link: "ToolsA - Request Login ID"
5) Click the KM link to read more about it (optional)
6) Fill in the form details, and submit

To decode the tarball file you can follow the instructions on the ETSS wiki site. You can send me an e-mail if you would like specifics on this part.

For the PDF report, you can run the tool from the Avaya Diagnostic Portal, and it would generate a PDF in the "View Configuration Validation Reports" historical reports section.

I just tried it for the SEID in your screenshot, and found that it completed but did not generate a full PDF report. I have raised an internal ticket to have this investigated, as it should have generated a full report from the tarball file for you.

Thanks for highlighting this issue! I'll reply back into the forum once the problem is addressed.
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Old 06-23-2014, 05:14 AM
roberto roberto is offline
Join Date: Feb 2010
Posts: 44
roberto has 13 reputation pointsroberto has 13 reputation points

The issue with the incomplete PDF reports is now resolved. Please try running your report again, and it should work fine.

If anyone has any issues, please post here, or let me know.

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Old 06-24-2014, 07:25 AM
murphytom murphytom is offline
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Default Thanks

That works now, great tool. Now, How do I delete the old reports from the results screen?

Last edited by murphytom; 06-24-2014 at 07:29 AM.
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Old 11-14-2014, 11:57 AM
black181 black181 is offline
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I personally admire this site because I got a lot of information from it. I enjoyed these tips and even wrote a post on my blog about it. I hope that you keep comming up with great ideas.
Worldwide Internet users akciove sluzby
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Old 04-16-2015, 01:51 AM
kashy1 kashy1 is offline
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Default Pingash

I like the blog you posted here. Such a great info to share. Keep it up posting.Pigash
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