Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 04-02-2014, 01:01 PM
scottsealey scottsealey is offline
Member
 
Join Date: Apr 2014
Posts: 7
scottsealey has 11 reputation points
Unhappy CMS Supervisor R17 [line 7] (null)

I recently upgraded to Windows 7 and am now using CMS Supervisor R17. The problem I am having is when I run any script, I get the error- (null) [Line 7] (null). I have deleted all my scripts and created them over, but I still get the same error every time. I used to run these same scripts on CMS Supervisor R16 on Window XP with no issues. Below is one of the scripts created with CMS R17 that I am troubleshooting with. I "XX" out the IP on this post for security reasons. Any assistance on resolving this issue is greatly appreciated.

'LANGUAGE=ENU
'SERVERNAME=XXX.XXX.XXX.XXX
Public Sub Main()

'## cvs_cmd_begin
'## ID = 2001
'## Description = "Report: Integrated: Split/Skill: Comparison Report: Export Data"
'## Parameters.Add "Report: Integrated: Split/Skill: Comparison Report: Export Data","_Desc"
'## Parameters.Add "Reports","_Catalog"
'## Parameters.Add "2","_Action"
'## Parameters.Add "1","_Quit"
'## Parameters.Add "Integrated\Split/Skill\Comparison Report","_Report"
'## Parameters.Add "1","_ACD"
'## Parameters.Add "270","_Top"
'## Parameters.Add "0","_Left"
'## Parameters.Add "9555","_Width"
'## Parameters.Add "11655","_Height"
'## Parameters.Add "The report Integrated\Split/Skill\Comparison Report was not found on ACD 1.","_ReportNotFound"
'## Parameters.Add "*","_BeginProperties"
'## Parameters.Add "12;13;418;419;410;411;57;58;424;425;414;415;210;2 11;161;162;422;423;308;309;86;87;416;417;412;413;4 26;427;420;421;279","Splits/Skills"
'## Parameters.Add "*","_EndProperties"
'## Parameters.Add "*","_BeginViews"
'## Parameters.Add "G1,0,0;0,2,0","data"
'## Parameters.Add "*","_EndViews"
'## Parameters.Add "C:\ACD Reports\ACD1daily-afterhours.xls","_Output"
'## Parameters.Add "9","_FldSep"
'## Parameters.Add "0","_TextDelim"
'## Parameters.Add "True","_NullToZero"
'## Parameters.Add "False","_Labels"
'## Parameters.Add "False","_DurSecs"

On Error Resume Next

cvsSrv.Reports.ACD = 1
Set Info = cvsSrv.Reports.Reports("Integrated\Split/Skill\Comparison Report")

If Info Is Nothing Then
If cvsSrv.Interactive Then
MsgBox "The report Integrated\Split/Skill\Comparison Report was not found on ACD 1.", vbCritical Or vbOKOnly, "Avaya CMS Supervisor"
Else
Set Log = CreateObject("ACSERR.cvsLog")
Log.AutoLogWrite "The report Integrated\Split/Skill\Comparison Report was not found on ACD 1."
Set Log = Nothing
End If
Else

b = cvsSrv.Reports.CreateReport(Info,Rep)
If b Then

Rep.Window.Top = 270
Rep.Window.Left = 0
Rep.Window.Width = 9555
Rep.Window.Height = 11655



Rep.SetProperty "Splits/Skills","12;13;418;419;410;411;57;58;424;425;414;4 15;210;211;161;162;422;423;308;309;86;87;416;417;4 12;413;426;427;420;421;279"


Rep.ReportView.Add "G1,0,0;0,2,0","data"



b = Rep.ExportData("C:\Users\ssealey\Documents\Region 6\ACD Reports\ACD1daily-afterhours.xls", 9, 0, True, False, False)





Rep.Quit



If Not cvsSrv.Interactive Then cvsSrv.ActiveTasks.Remove Rep.TaskID
Set Rep = Nothing
End If

End If
Set Info = Nothing
'## cvs_cmd_end

End Sub
Reply With Quote
 

Tags
cms r17, line 7, null

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 11:19 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.