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Old 02-19-2015, 06:18 AM
jlimog jlimog is offline
Join Date: Feb 2015
Posts: 3
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Question no agent code

Hi there,

I have a 3549GTS-PWR+ and did an upgrade this morning with a 3500_502016.img file. After reboot, when the diag tool ends, it says no agent code and I can't do a thing.

Searched the web and couple procedures say to simply download a new .img that will fit my diag tool version to get through this error. Tried every single file I could get my hand on from the download section of avaya's website and it's always an incompatible version...

I'm new to this kind of manipulation/material and getting of a bit out of patience now, any help will be appreciated !

Old 02-19-2015, 12:39 PM
jlimog jlimog is offline
Join Date: Feb 2015
Posts: 3
jlimog has 10 reputation points

It is now working, only needed the right file which I wasn't able to find.

Thanks to Avaya support team !
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