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Old 02-28-2018, 09:12 AM
sthomen sthomen is offline
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Exclamation IP Office 10.1 with 1408 digital sets

Trying to load up a new system and the 1408 digital sets come up with 'file access error'. When watching in monitor the file it is trying to open is 1408R48.bin. I cannot find this file anywhere. I have found 1408_1416_R48.bin but that's not working. Even renamed that to the one the phone is looking for but still fails to open the file. Am I going about this wrong? Or does anybody know where to find the specific file the phone is looking for?

Thanks!
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Old 02-28-2018, 06:26 PM
thiel2 thiel2 is offline
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Use Embedded File Management to Upload System files, see if that gets the missing file to your SD card.

Are you sure of the file name? I see 1400R48.bin but not 1408
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Old 03-01-2018, 07:03 AM
sthomen sthomen is offline
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I wrote that incorrectly, it is 1400R48.bin but I don't see that file on my SD! You have it? Can you send it to me somehow?
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Old 03-01-2018, 07:47 AM
sthomen sthomen is offline
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Ok, I found the issue...we were using the lite version to upgrade the system to 10.1.1 and it didn't have the bin file we needed. The full version does! Thanks!
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