Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

Thread Tools Search this Thread Display Modes
Old 05-28-2020, 04:04 AM
jtarjanyi jtarjanyi is offline
Join Date: May 2012
Posts: 103
jtarjanyi has 10 reputation points
Question ACCS Submodul in CalFlow

I'm new in ACCS so have to lear a lot to create a callflow in OD. I have already checked the sample callflow, and went trough the OD documentation, but still have lots of unanswered question. One of those is how to create a sub-module?

I IPOCC and in VMPro I able to create modul (macro) wich can be used more than one time. For eg. opening hours check (combined holiday and opening hurs check together with other special variable check) for different call flow.

In the main script I can call an other script/app with Reference node but it cannot return back especially not with different values (however this diff values can be handle with variable). I guess this can be done somehow. Anyone can give me some guidance?
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 12:08 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.