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Old 12-04-2014, 09:44 AM
tonycalkins tonycalkins is offline
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Default Approving new users so they can open tickets

I am the Company Administrator. I have had two associates complete the registration process to get approved to be able to open tickets but I never get an approval pending notice and the users are not under USER MANAGEMENT > Approval Request. Is there something broken?
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Old 12-04-2014, 11:59 AM
vbulletn vbulletn is offline
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Hi Tony - we were able to look into this. I will reply to you in a private email.
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Old 05-06-2017, 04:58 AM
johns1224 johns1224 is offline
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Hey there, Tony. Were you able to find the solution to this?
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Old 05-08-2017, 07:55 AM
tonycalkins tonycalkins is offline
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Quote:
Originally Posted by johns1224 View Post
Hey there, Tony. Were you able to find the solution to this?
Avaya had to approve the new users.
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Old 06-03-2017, 07:51 PM
cartw7 cartw7 is offline
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Oh, okay. Thanks for the info, Tony. Better contact Avaya support.
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