Avaya Support Forums  

Go Back   Avaya Support Forums > Small and Medium Business Communications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 03-30-2012, 08:19 AM
velasj velasj is offline
Aspiring Member
 
Join Date: Mar 2012
Location: COLOMBIA
Posts: 1
velasj has 10 reputation points
Post 9620 VPN Sets Issues

We are using a IP O ffice 500 V2 Rls 7 with some IP9620 VPN sets. (Also a Juniper SSG5 as VPN Terminator).
- Afther loading the firmware and configuration parameters to the phone (connecting it to a PC and running the configuration scrip) the phone connect and register in the IP Office from a remote site for the firs time without problem.
But if the set is disconected and reconnected (due to a desktop change, or due to a conectivity lost) it does not connect again until the set is reconfigured with the PC (reload the configuration script)..... it get a message ¨building tunnel¨ and does not end it.....

Tring to discard the VPN terminator, i´ve restarted the VPN before re-connect the phone and there is no change, the phone is unable to set up the tunnel until we reload the script.

Any idea or sugestion will be appreciated.
Thank´s

Last edited by velasj; 03-30-2012 at 08:21 AM.
Reply With Quote
  #2  
Old 04-02-2012, 09:17 AM
pdgavin pdgavin is offline
Guru
.
 
Join Date: Aug 2010
Posts: 167
pdgavin has 10 reputation points
Default 9620 VPN Sets Issues

Did you follow the steps in the DevConnect app notes?

https://devconnect.avaya.com/public/...O-JUN-SSG5.pdf

If so you have followed the notes and you are still having problems you may want to open a case of trouble.

Pete
Reply With Quote
  #3  
Old 04-08-2012, 10:24 AM
saad2 saad2 is offline
Member
 
Join Date: Mar 2012
Posts: 5
saad2 has 10 reputation points
Default avaya 9620 at VPN mode

dear all,

i need to configure avaya 9620series to work As VPN....
note : my system Avaya s8300/G450

thnaks
h.saad@bmc.com.sa

please contact me through My E-mail
Reply With Quote
  #4  
Old 12-23-2012, 09:35 AM
toldan toldan is offline
Aspiring Member
 
Join Date: Dec 2012
Posts: 1
toldan has 10 reputation points
Default Try This :)

Why Don't You Try Website below? Hope it Works for You..

http://www.bestvpn.co.uk/

Good Luck
Reply With Quote
  #5  
Old 12-24-2012, 05:58 AM
pdgavin pdgavin is offline
Guru
.
 
Join Date: Aug 2010
Posts: 167
pdgavin has 10 reputation points
Default 9620 VPN Sets Issues

i need to configure avaya 9620series to work As VPN....
note : my system Avaya s8300/G450

Please note that 99% of the setup of the VPN is done on the phone or on the VPN router so application notes written for the IP Office should help you even if you are connecting to an Aura system. We use the same software or 1 or 2 releases behind the Aura but setting up the tunnel is going to be the same on the phones assuming you are using H323 and not SIP. You can also search the DevConnect web site for notes that were specifically written for the Aura.

Pete
Reply With Quote
Reply

Tags
9620, ip office, remote extension, vpn

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 12:09 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.