Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-10-2013, 09:14 PM
yaoy yaoy is offline
Member
 
Join Date: Nov 2013
Posts: 3
yaoy has 10 reputation points
Default how to pass values from an ivr system to an ic system

I want to pass values from ivr to an ic system(ic7.3). According to "Avaya Dialog Designer Developer's Guide", I find vdu and vdu_cahce can pass values between an ivr system and an ic system. But when i place the getvdufields to my project, getvdufields can't be edited. So how can i pass values from an ivr system to an ic system.
Reply With Quote
  #2  
Old 11-12-2013, 10:40 PM
yaoy yaoy is offline
Member
 
Join Date: Nov 2013
Posts: 3
yaoy has 10 reputation points
Default

is there anyone who knows?
I'm waiting for your answering, thank you very much.
Reply With Quote
  #3  
Old 11-19-2013, 12:44 AM
mbabka mbabka is offline
Member
 
Join Date: Oct 2013
Posts: 5
mbabka has 10 reputation points
Solution Delivered Passing values between AAEP and AIC

Getvdufields means values are passed from IC to AAEP and and after invoking this function you will find values from IC in the structure vdu_cache. Setvdufields will pass data from AAEP to IC - you have to set the value of the variables vdu:your_field first and then invoke Setvdufields.

Last edited by rbrookes; 11-20-2013 at 12:26 PM.
Reply With Quote
Reply

Tags
ic vp vdu

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 02:59 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.