Avaya Support Forums  

Go Back   Avaya Support Forums > IP Office Contact Center

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-13-2015, 05:54 AM
sruusk sruusk is offline
Aspiring Member
 
Join Date: Sep 2015
Posts: 2
sruusk has 10 reputation points
Default IPOCC UI with Avaya Communicator

Hi,

I have a problem with IPOCC and Avaya Communicator.

The call control buttons in the IPOCC UI does not work at all. If I press the green answer button, nothing happens. I can't even drop the call if I press the red button.

I can answer the call from the Communicator though... and after I have answered, the call control buttons in IPOCC UI work as they should.

Making calls from IPOCC work as should.

IPOCC version is 9.1.0, IP Office is 9.1.4.0 and the communicator is 2.1.2.75.

Everything works fine if I use normal IP deskphone.

Can anyone help?
Reply With Quote
  #2  
Old 12-07-2015, 03:23 AM
sruusk sruusk is offline
Aspiring Member
 
Join Date: Sep 2015
Posts: 2
sruusk has 10 reputation points
Default

Problem was solved by using Avaya Communicator 2.0.3.33 as documented in IP Office Tech Bulletin 183.

Thanks for Avaya support team for solving this.

Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 08:44 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.