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Old 11-26-2015, 03:23 PM
digitalg digitalg is offline
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Default Another Fallback question

My calls go to a vmpro module
I have an option (4) that transfer the call to a Topic

my question is: ,
When using assisted transfer, the caller will hear a short period of MOH before hearing the IVR greeting. Is there any easy way to ¸get rid of the MOH ?
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Old 11-26-2015, 10:36 PM
george6 george6 is offline
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Do we know the reason for delay ? Is system is having a second NIC ?
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Old 11-27-2015, 05:29 AM
digitalg digitalg is offline
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system is a dell r220
9.14
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Old 12-02-2015, 04:53 PM
huntertech huntertech is offline
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AS A TEST: Change it to transfer to an extn instead, Does the problem still happen ???
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