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  #1  
Old 06-19-2015, 10:08 AM
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Exclamation Web Chat Failed

Hi every one,

We are testing the web chat example but presents this error: 404 the resource is not available.

Attach the image.


Any ideas?
Attached Images
File Type: jpg index.jpg (38.3 KB, 14 views)
File Type: jpg error404_notfound.jpg (31.9 KB, 14 views)
File Type: jpg webchat_files.jpg (31.4 KB, 13 views)
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  #2  
Old 06-21-2015, 09:49 PM
marquardt marquardt is offline
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Default How to

  1. Copy WebChatApp.war in folder ..\Tomcat\webapps
  2. Edit WebChatApp.properties in folder ..\Tomcat\conf.
  3. -> Change TTraceServiceHost
  4. -> Change Topics
  5. -> Change WebChjatProxy.XMPPServerHost
  6. -> Change WebChatpProxy.XMPPServerDomain
  7. Save WebChatApp.properties
  8. Restart Tomcat.
  9. http: // ip or localhost:8080/WebChatApp/
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  #3  
Old 06-22-2015, 05:41 AM
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Default

Yes Dear Marquardt, I did it, but shows this error...
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  #4  
Old 06-22-2015, 06:35 AM
marquardt marquardt is offline
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Default Did you try:

hostname or ip address
(http://ip address:8080/WebChatApp/)

For additional information see also TTrace WebChatApp
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  #5  
Old 06-22-2015, 12:42 PM
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Default

Ok, I will check the TTrace!
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  #6  
Old 06-22-2015, 10:06 PM
marquardt marquardt is offline
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Default Copy WebChatApp.properties from WebChatApp.java.zip

Do not use the automatic set WebChatApp.properties in Folder conf.

Copy the WebChatApp.properties from the WebChatApp.java.zip Folder dist.


Example:

################################################## #############################
# #
# WebChat Integration Sample © 2012 Avaya, All rights reserved. #
# #
################################################## #############################

################################################## ################################################## #####################
## WebChatApp settings
################################################## ################################################## #####################
# here the location of the ttrace server is specified
# when left empty, localhost on 10300 is connected
TTraceServiceHost=localhost
TTraceServicePort=10300
# The list of topics that can be connected
# the format of the list is comma separated: <entry>,<entry>,......
# an entry has the format <TopicID>:<JabberID> where TopicID must not contain spaces
# keep in Mind, that the topicid must ONLY contain alpha numeric characters
Topics=Support:chattopic1@vmstulab101,Sales:chatto pic2@vmstulab101,Service:chattopic3@vmstulab101

################################################## ################################################## #####################
## WebChatProxy specific settings (in the app the proxy runs in internal mode)
################################################## ################################################## #####################
# Connecting to a XMPP Server and establishing a chat session requires a set of parameters
# Some of the parameters you specify here and the rest you will require to provide when using the
# Proxy's WebService or API. The Parameters you specify here are constant for every chat session
#
# The Host name of a XMPP server
WebChatProxy.XMPPServerHost=localhost
# the port where the XMPP server waits for client connections
WebChatProxy.XMPPServerPort=5222
# the XMPP domain where the users reside which use the proxy to connect to the XMPP server
WebChatProxy.XMPPServerDomain=localhost
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  #7  
Old 07-01-2015, 08:42 AM
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Default

I had that copy folder webchat initially works and It's OK. But I unknow the reason.
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  #8  
Old 07-02-2015, 04:29 AM
marquardt marquardt is offline
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Default Does the web chat work?

Are there any issues open?
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  #9  
Old 07-02-2015, 12:09 PM
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Default

Excuse me, I dont understand your question.
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