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Old 12-21-2011, 02:19 PM
davis124 davis124 is offline
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Default 96xx and 96x1 Button Module Question

Hello -

So I am looking through quite a few Avaya documentation out there and have ran into three questions I am hoping someone here can answer...

1 - On the 96x1 phones, the documents talk about support for BM12 and BM24 as well as SMB24. So I know what BM12 and SMB24 is, but what is a BM24? The documents make it seem like it's a seperate unit BUT I can't find it anywhere else.

2 - On the 9621/9641 Touchscreen phones, will Avaya offer/make a Touch Screen Button Module?

3 - On the 9650C, I could have sworn I have seen a color displayed button module for this unit. Is there a Color Screened Button Module for this phone?

Thanks!
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James E. Davis
10 years at Lucent/Avaya as a System Application Specialist
4 years at Avaya as a TIER III Engineer
Now working for UNMC as a System Admin/VoIP Engineer
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Old 12-22-2011, 01:29 AM
mskinner mskinner is offline
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Default Button Modules

1 - On the 96x1 phones, the documents talk about support for BM12 and BM24 as well as SMB24. So I know what BM12 and SMB24 is, but what is a BM24? The documents make it seem like it's a seperate unit BUT I can't find it anywhere else.
The 96x1 phones, except for the 9621, support both the 12 button module and the 24 button module. The SBM24 is the 24 button module that is supported on the 96xx telephones.

2 - On the 9621/9641 Touchscreen phones, will Avaya offer/make a Touch Screen Button Module?

The 9621 doesn’t support button modules. There is no touch screen button module available today.

3 - On the 9650C, I could have sworn I have seen a color displayed button module for this unit. Is there a Color Screened Button Module for this phone?

Avaya doesn’t sell any color button modules today.
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Old 02-07-2012, 03:24 AM
ivdmerwe ivdmerwe is offline
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Default 9601 feature download

Hello All. I am assuming you guys have your 9601 SIP phones working fine.

I wonder if you could help me? I am having difficulting downloading the feature buttons on the phone's second page. I have added the feature buttons on CM and have re-done them on System Manager, but the feature buttons do not show up on the phone.
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