Avaya Support Forums  
HomeContactsHow To Buy

Go Back   Avaya Support Forums > Small and Medium Business Communications
Reload this Page IP Office SIP trunks bouncing after WAN outage?
FAQ Forum Rules Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 01-15-2019, 07:42 AM
gates18 gates18 is offline
Aspiring Member
  
Join Date: Mar 2018
Location: MO USA
Posts: 2
gates18 has 10 reputation points
Default IP Office SIP trunks bouncing after WAN outage?
Hi All -

We've noticed a pattern with our IP Office systems (mostly R9.1) where, following a WAN outage, the SIP trunks will start bouncing. They'll stay up for 30 seconds, go out of service for a few seconds, then back up for 30 sec, and repeat.

To stop the bouncing all we have to do is force the trunks out of service for a few seconds, then put them back in. Following that manual bounce they will stay up.

Has anybody else seen this? Any idea what we can do to stop it? Besides preventing WAN outages, of course. If it matters, these are AT&T IP Flex SIP trunks.

Thank you!
Brendan
Last edited by gates18; 01-15-2019 at 11:34 AM.
Reply With Quote
  #2  
Old 01-22-2019, 11:35 AM
mlombardi1's Avatar
mlombardi1 mlombardi1 is offline
Legend
  
Join Date: Sep 2010
Location: New York
Posts: 514
mlombardi1 has 25 to 49 reputation pointsmlombardi1 has 25 to 49 reputation pointsmlombardi1 has 25 to 49 reputation points
Default
Is the IPO monitoring the status of the SIP trunk via options keepalives?
Reply With Quote
Reply

Tags
at&t, sip

« Previous Thread | Next Thread »
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Hybrid Mode Hybrid Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -7. The time now is 03:37 AM.

Avaya Support Forums - Archive - Top

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.