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Old 06-18-2015, 06:55 AM
oconnor1 oconnor1 is offline
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Default Poor Quality Music on Hold (MOH)

Where should you collect wireshark traces in order to troubleshoot MOH issues from both ends?
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Old 06-18-2015, 11:25 PM
vikramsg vikramsg is offline
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I think, If the MOH is played from AMS, then the wireshark traces should be collected on both AMS and the Media Gateway or the far End SIP Endpoint (it may be a Gateway where the IP to TDM conversion happens).

Another thing to verify is if the MOH quality is good in internal network or happens across all networks.

Vikram SG.
Vikram SG
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