Avaya Support Forums  

Go Back   Avaya Support Forums > Small and Medium Business Communications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 10-30-2015, 06:32 AM
brown456 brown456 is offline
Hot Shot
 
Join Date: Aug 2015
Posts: 10
brown456 has 11 reputation points
Default Redial from call log configuration (call button)

Hi, when we changed over our SIP carrier it seems our use of the "Call" button via the navigation ...

log/missed (or in ans or outgo)/select specific call record /call button

...now causes the dial function to dial 9+011+1+10digitnum

Not sure how we control that or how this talks to our configuration, but that dial pattern does not work for us right now.

Can someone help guide me to where this would be configured, if possible? We have an Avaya 5610 using Avaya IP Office R5 Manager (IP Office 500 Version 5.0).
Reply With Quote
  #2  
Old 11-09-2015, 10:28 AM
brown456 brown456 is offline
Hot Shot
 
Join Date: Aug 2015
Posts: 10
brown456 has 11 reputation points
Default

Did my question make sense? Was hoping there was someone familiar w/ how the redial buttons work as it relates to Manager configuration.
Reply With Quote
Reply

Tags
5610, call button, redial

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 02:25 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.