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Old 11-18-2015, 01:33 PM
brenn27 brenn27 is offline
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Default System Speed Dial

I need to know the best way to use System Speed Dial on IP Office 9.1. I have entered a few numbers in the System Directory and created a Short Code *73N#, Feature Speed Dial, Telephone Number N, and assigned to the outside line Line Group ID 10. The user can press *73100# and it will dial the number in Directory entry 100. But I just want a button to press then enter 100. If I try to assign Button Programing, I can assign Action > Advanced > Dial > Speed Dial but it does not do anything. The documentation is not real clear but maybe I cannot use this on 1616 sets. Just would like a good method to use the System Directory so the user is not punching in almost more numbers than just dialing the actual number itself.
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Old 11-18-2015, 02:20 PM
markgallagher markgallagher is offline
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The Speed Dial button is only supported on M and T-Series phones as per the documentation.

Change your short code to *73XXX and on the phone add a Abbreviate Dial button set to dial *73.
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Old 12-01-2015, 06:47 AM
brenn27 brenn27 is offline
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Default Speed Dial Directory

Thanks Mark, this works swell!
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