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Old 08-13-2017, 09:35 PM
bhsu bhsu is offline
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Default How to check ICI connector service?

Hi all~

Pls help me check license.(include ICI connector license?)
Doc1.pdf

I want contact SAP ( use ICI connector), but ICI connector service no work.
How to check ICI connector service?

thanks~
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Old 08-21-2017, 05:38 AM
kruegerb kruegerb is offline
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do you have licenses for ICI connector installed:
need FEAT_CIE_CC_ICI_CONNECTOR for connecting the ICI connector, and for each agent logged in via SAP client: VALUE_CIE_SAP_USER_VOICE
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