Avaya Support Forums  

Go Back   Avaya Support Forums > IP Office Contact Center

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 08-28-2017, 08:47 AM
rawat25 rawat25 is offline
Whiz
.
 
Join Date: Jan 2017
Posts: 34
rawat25 has 10 reputation points
Default IPOCC historical report limit.

Hi Team,
Greetings..!!! Hope you are doing good!!!
We checked IPOCC documentation but it doesn't mention for historical report limit.
Could you please share an information, is there any limit for historical reporting.

Thanks in advance.
Reply With Quote
  #2  
Old 08-29-2017, 05:26 AM
freihd freihd is offline
Whiz
 
Join Date: Sep 2016
Posts: 27
freihd has 10 reputation points
Default

adjusting Delete Reporting Data automatically to the number of days required.
Administration-> Configuration -> System -> Reporting Settings
Change the value to the required about of days in Delete Reporting Data automatically
After XXX Days period (can set this time between 90 and 24855 days. The default hold time is 400 days.)
To apply the changes, restart the tr_srv process.

if you delete the reporting data till a specific date, the system deletes the entire data till
the specified date. You cannot recover the reporting data that you delete.
Procedure:
1.On the System menu, click Delete Reporting Data.
2.In the Delete all statistical data up to field, click the calendar icon () and select a date.
3.Click OK.
The system displays a confirmation message.
4.Click Yes.
The system permanently deletes the reporting data until the selected date.

The system deletes the entire data till the specified date. You cannot recover the reporting data that you delete
Reply With Quote
  #3  
Old 08-30-2017, 06:04 AM
rawat25 rawat25 is offline
Whiz
.
 
Join Date: Jan 2017
Posts: 34
rawat25 has 10 reputation points
Default

Hi,
thank you for this information but we want to know ( How many historical reports we can create, is there any limitation )
Reply With Quote
  #4  
Old 09-05-2017, 10:24 PM
kruegerb kruegerb is offline
Genius
.
 
Join Date: Oct 2013
Location: Stuttgart-Germany
Posts: 276
kruegerb has 12 reputation points
Default

there is no limitation for the number of reports
Reply With Quote
  #5  
Old 09-11-2017, 01:21 AM
rawat25 rawat25 is offline
Whiz
.
 
Join Date: Jan 2017
Posts: 34
rawat25 has 10 reputation points
Default

Thank you for the response!!!
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 07:14 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.