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Old 03-30-2012, 08:19 AM
velasj velasj is offline
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Post 9620 VPN Sets Issues

We are using a IP O ffice 500 V2 Rls 7 with some IP9620 VPN sets. (Also a Juniper SSG5 as VPN Terminator).
- Afther loading the firmware and configuration parameters to the phone (connecting it to a PC and running the configuration scrip) the phone connect and register in the IP Office from a remote site for the firs time without problem.
But if the set is disconected and reconnected (due to a desktop change, or due to a conectivity lost) it does not connect again until the set is reconfigured with the PC (reload the configuration script)..... it get a message ¨building tunnel¨ and does not end it.....

Tring to discard the VPN terminator, i´ve restarted the VPN before re-connect the phone and there is no change, the phone is unable to set up the tunnel until we reload the script.

Any idea or sugestion will be appreciated.

Last edited by velasj; 03-30-2012 at 08:21 AM.
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9620, ip office, remote extension, vpn

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