Avaya Support Forums  

Go Back   Avaya Support Forums > IP Telephony and Convergence

Thread Tools Search this Thread Display Modes
Old 04-11-2013, 01:51 PM
jlnanson jlnanson is offline
Aspiring Member
Join Date: Apr 2013
Posts: 1
jlnanson has 10 reputation points
Default Long Duration Call Records

I have a 6.0 Avaya CM and we have noticed that we are getting 2 - 4 Long Duration Call Record that shows 2 stations one is a analog and one is a IP station. They each show a Long Duration Call Record of 599 minutes for a outbound call. These 2 and a couple other Stations show this call very day or two. I have searched the other forums and this has been reported at other sites, does anyone have a fix?
Reply With Quote
Old 05-26-2015, 02:54 AM
yadav29 yadav29 is offline
Join Date: Jan 2013
Posts: 55
yadav29 has 16 reputation pointsyadav29 has 16 reputation points

so you have to check the CM cdr data. you have to enable the MST for CDR to rectify the CM is sending the wrong reconrd or your CDR machine.
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 10:50 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.