Avaya Support Forums  

Go Back   Avaya Support Forums > IP Office Contact Center

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 07-08-2014, 07:08 AM
hashma hashma is offline
Aspiring Member
 
Join Date: Jul 2014
Posts: 1
hashma has 10 reputation points
Exclamation Avaya One-X Client not responding from outside network

Dear Friends,

I am trying to configure Avaya one x client from the mobile phone to reach to the private ip's in the LAN via ASA, but failing to do so.

SIP Server (LAN) ---------------ASA---------------Router----------------ISP--------Avaya mob client

My private servers are configured on SIP port, natted in the ASA with the public ip's but not able to launch the application on my phone from outside network.

My private SIP server is configured and working ok in the LAN.

The SIP server VLAN cannot reach internet. Is this a problem. Moreover the Avaya client cannot reach the public ip. The ASA receives no request from the One-X Client.

Please tell me how to rectify this.

Regards,
Hash
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 10:34 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.