Avaya Support Forums  

Go Back   Avaya Support Forums > Small and Medium Business Communications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 01-23-2013, 01:39 AM
fox80 fox80 is offline
Aspiring Member
 
Join Date: Jan 2013
Posts: 2
fox80 has 10 reputation points
Default ip office 500 v1

after upgrading from version 5 to 8.1 stopped working analog lines
Reply With Quote
  #2  
Old 01-23-2013, 06:43 AM
furrerm furrerm is offline
Guru
.
 
Join Date: Nov 2010
Location: WI
Posts: 191
furrerm has 13 reputation pointsfurrerm has 13 reputation points
Default

Surprisingly, we are going to need a little bit more info.

Do the trunks ring in? Can you call out?

Did you check the line groups that are assigned to the trunks? Does that match the line groups that ARS is using?

We need a little bit more info.
Reply With Quote
  #3  
Old 01-25-2013, 07:19 AM
pdgavin pdgavin is offline
Guru
.
 
Join Date: Aug 2010
Posts: 167
pdgavin has 10 reputation points
Default ip office 500 v1

The most important question, do you have a valid upgrade license, if not no trunks or phones will work.

Pete
Reply With Quote
  #4  
Old 01-28-2013, 01:51 AM
willems1 willems1 is offline
Hot Shot
 
Join Date: Feb 2012
Location: Weert, Netherlands
Posts: 16
willems1 has 11 reputation points
Default

When you have a valid licence, make sure you upgrade to V7 or V8 first. An upgrade to V8.1 is only guaranteed from R7 or higher.

Regards,

Johan
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 02:58 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.