J179 Unable to Change to H323

[reburkeiii]

The J179 phones come default as SIP. When logging into Admin (craft) the SIG option is not offered and therefore unable to change to H323 signaling. How do I obtain access to the SIG option (if not via admin) or is there another option to set the phone to H323?

New phone, out of box, with a CLEAR and RESET VALUES performed on it, just in case.

[gwebster]

https://support.avaya.com/css/P8/documents/101055348

If the J179 is running J100 1.5 software, you first need to upgrade it to a later SIP software (latest is 4.0,0), then convert to H323.

[kelly207]

Had the same issue with the J179

I loaded SIP Firmware version J100-IPT-SIP-R4_0_0_0-011719 onto my Utility server (V7)
And updated the phone to that first

Then I loaded 96x1-IPT-H323-R6_7_1_04-11271 firmware (This also covers other H.323 phones like the 9608 and 9611's)

As the J series phone boots, break in using the CRAFT menu and scroll down to Signalling, and toggle from Default to H.323.
Restart the phone and it then takes the H.323 firmware.

[wallo]

I'm curious, has anyone found a less time consuming method of simply changing from SIP to H.323? It's one thing for a business partner to go through this but to try and communicate this process to an end user seems rather harsh.

I've managed to convert a few sets to H.323 without updating the SIP version first but, I cannot find the what exactly I did to make it happen. Seems it was different in each case....

Thank you

[thiel2]

* Download and unzip the H.323 6.8.1 Software from Avaya support site
* Upload the files to the IPO
* Power up the phone, answer NO at the Auto Provision question
* Go into Admin, scroll all the way to the bottom to Signalling, change to H.323
* When you exit all the way from Admin the phone will reboot
* It will request the 96x1Hupgrade.txt file
o IF $MODEL4 SEQ J169 GOTO J1XXSW
o SET APPNAME FW_H_J169_J179_R6_8_1_02.bin
o SET JEM24_APPNAME FW_JEM24_R1_0_1_0_6.bin
o GET 46xxsettings.txt
* Phone pulls the FW_H bin file and upgrades firmware, then reboots
* Phone pulls the FW_JEM24 bin and upgrades, no reboot, arrives at login screen
* You can press MUTE 27238 # from here to get to the usual 9608 programming screens (although the phone is seen as a 9611 to the IPO)

[gwebster]

https://downloads.avaya.com/css/P8/documents/101056835