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Old 02-27-2014, 02:31 AM
chan103 chan103 is offline
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Default BCMS Vu Client System Real Time Text Report Refresh Rate

Hi all,

May I know how frequent will the BCMS Vu Client to refresh the System Real Time Text Report?

Jess
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Old 03-03-2014, 02:17 AM
mtaneja mtaneja is offline
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Hi Jess,


To my understanding it is 10 seconds as refresh rate for real time reports. But this may vary depending on the network speed.
Downloading of historical data takes precedence over the updating of real-time data. Therefore, real-time reports will update at a slower rate while historical data are downloading from the DEFINITY system to the historical database.


Also I would request you to refer to BCMRD User Guide.


Regards
Mohinish


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Old 03-03-2014, 02:19 AM
chengdongzhao chengdongzhao is offline
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Real-Time Graphs update as fast as every ten seconds. Downloading of historical data takes precedence over the updating of real-time data. Therefore, real-time reports will update at a slower rate while historical data are downloading from the DEFINITY system to the historical
database.
This refresh rate will also affect in scenarios where the BCMRD client and BCMRD server are installed on different machines (remote server/client scenario).
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Old 03-11-2014, 04:13 AM
chan103 chan103 is offline
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For the ACD calls field, how long will it be reset to 0?
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