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#1
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hi,
is there any way to take raw data from IPOCC server . Thanks Umesh |
#2
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You can read the data from the postgresql database.
Much of the data is in the "cc" database. |
#3
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Chaeck the "Chapter 8: Reporting" from "Avaya IP Office Contact Center Feature Description". It will describe the different level of transaction records. |
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