Block the internal

[refaar]

I’m asking about how to block internal calls, I mean if you have two extensions internally want one of them call but the other not able.
I tried the feature Barr but it’s not working I think it match the internal extensions first.
Is there is any solution, I can do it very easy by CM with COR

[markgallagher]

Why? It is difficult but there are some options but they really depend on knowing what types of phones are involved and what the scenario is.

[refaar]

I’ve managed and secretaries I’d like the manager to call the others but no one can call him.
I’m using 9650

[markgallagher]

Two options:

- Set the manager's extension to DND and a forward on busy set to their secretary. Put the secretary in the manager's DND exceptions list.

[refaar]

Ok but I need the others hear busy tone. And the manager can disable DND
IS THERE any other recommendation

[markgallagher]

Then try call forward unconditional to the secretary.

You can deny a user access to DND controls (User | Telephony TUI | Advanced Call Functions) (or the sneaky association with a set of user rights that has DND on).

[refaar]

Can I control some of the users can call the managers and the others can't but with forward. I mean can I use the forward depend on the calling no

[markgallagher]

The ultimate control is for the manager to manage. If staff who shouldn't call direct are, manage the staff and not the telephone system.

[sedge]

Edited: comment removed.

[markgallagher]

Shortcodes, including barred codes, don't override the dialing of internal extension numbers.