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Old 06-23-2015, 12:46 AM
sammyseo sammyseo is offline
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Arrow IP500V2 system rebooting

I have an IP500V2 8.1.85 and it is rebooting several times per day. I see an abnormal termination error with Termination Cause: <BROWNOUT> addr=00000000 d=0 pc=f00badb8. I presumed this issue is power related so I moved the IP500V2 to a new UPS. This did not resolve the problem. Any suggestions would be greatly appreciated. Thanks.

Sammy
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Old 06-23-2015, 07:15 AM
zakabog zakabog is offline
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Could be an issue with the power supply in the unit, possibly detecting a low voltage condition and then rebooting. If you unplug the UPS does the IP Office stay on? If not then obviously that's the issue, otherwise you might need to replace the chassis (or the power supply if you feel up to it.)
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Old 06-23-2015, 09:46 AM
sammyseo sammyseo is offline
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Thanks for the feedback. I am going to do a little more troubleshooting and then swap out the control unit. Thanks again!
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