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Old 08-03-2015, 06:34 PM
ipavankumar ipavankumar is offline
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Default Is Callback assist supported by IPOCC
Can we build Callback assist with IPOCC?.
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Old 08-04-2015, 12:21 AM
kruegerb kruegerb is offline
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Yes. In 9.1.x callback via outbound dialer is supported. See example in the IPOCC iso in folder Examples/callflowexamples . In 9.1.4 there will be a solution for direct callback with use of position in queue available.
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Old 08-04-2015, 12:29 AM
ipavankumar ipavankumar is offline
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Thanks for the Response, However I'm referring to the 'Callback Assist product' support with IPOCC.
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