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Old 04-08-2010, 05:37 AM
akarev akarev is offline
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Default Avaya CCE reporting in CMS

Hello, I am have CCE 4.1 and CMS server rev.14. I am configurate IDS connection to CMS. It's ok. And question, where in CMS I can see reports? I am open CMS Supervisor, but I am not see data from CCE.
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Old 04-10-2010, 05:02 AM
g2 g2 is offline
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Once you have done all the configuration, you might need to manual add a report to the CMS application. Follow the steps mentioned in page 73 of Interaction Data Server User Guide.
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Old 04-12-2010, 04:07 AM
akarev akarev is offline
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Thank you!
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