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Old 11-07-2012, 12:35 PM
magdolinic magdolinic is offline
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Default Report Creation Wizard AACC 6.2

Hi,

customer asked me to create a custom report for webcommunications in Avaya Aura Contact Center. I tried to create a report using Report Creation Wizard, but I am not able to get any data from table Actions (database MULTIMEDIA) via ODBC connection in RCW. When I tried a simple query by using Microsoft Excel data integration I succeeded.
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Old 11-08-2012, 08:01 AM
weber16 weber16 is offline
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Default

I recreated same issue. I'm thinking it may be permissions issue to see data, but not sure where to check / set permissions. Will be interested to see the answer.
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Old 12-13-2012, 02:05 AM
magdolinic magdolinic is offline
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Exclamation Solved

Solved by patch AvayaAura_CCMA_6.2.206.25-0563_Patch.
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