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Old 07-19-2016, 05:19 AM
chandu chandu is offline
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Default Raw data from ipocc


is there any way to take raw data from IPOCC server .

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Old 07-19-2016, 10:36 PM
schopdekar schopdekar is offline
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You can read the data from the postgresql database.
Much of the data is in the "cc" database.
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Old 07-28-2016, 06:00 AM
jtarjanyi jtarjanyi is offline
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Originally Posted by chandu View Post

is there any way to take raw data from IPOCC server .

The "tr" database is what you are looking for.

Chaeck the "Chapter 8: Reporting" from "Avaya IP Office Contact Center Feature Description". It will describe the different level of transaction records.
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