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Old 08-02-2010, 05:52 AM
dupl dupl is offline
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Join Date: May 2010
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Default TN2501 Increase....

Hey All,

I have a question....did a upgrade from CM 3.1.4 and my "max announcements" haven`t increased from 10 to 128....
We however didn`t upgrade the Call Centre part as the customer is moving over to Genesys....

Even though we haven`t upgraded the CC part of CM I would still presume that the announcement boards will increase...
The same with my vector steps....it staid at 32 steps....It looks like Incresed Capacity Configuration needs to be done....BUT WHERE is this...is it on ASD/CM or is it just the "Extra large Memory" option on the web page....?

I cannot think that this will be tied to the CC...cause...let`s say this system was used for Enterprise Telephony with 200 interconnected branches....AVAYA cannot leave the announcements at 10???
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Old 08-03-2010, 02:13 PM
mskinner mskinner is offline
Join Date: May 2010
Posts: 209
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Default Announcement Capacity Increase

In order to increase the number of VAL board to more than 10, your system either has to be an S8720XL, S8730 or duplex S8800XL.
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