Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 10-06-2013, 02:10 AM
adilsso adilsso is offline
Aspiring Member
 
Join Date: Feb 2013
Location: Dhaka, Bangladesh
Posts: 1
adilsso has 10 reputation points
Default CCE - AS Voice Media Store Stopped

Hi,

I am facing Voice Media Store stopped suddenly, Here are the errors;
Can anyone help????

[Wed Sep 18 08:15:59.328],Major,8024,[Thd 30] Major Error: asxmlClient_XMLServerError:TServerNotActive

[Wed Sep 18 08:15:59.328],Info,8024,[Thd 30] Information: Reconnect XMLServer timer is started, and it will reconnect XMLServer in 60 seconds.

[Wed Sep 18 08:15:59.343],Major,7128,[Thd 24] Major Error: asxmlClient_ServerClosed:System.EventArgs

[Wed Sep 18 08:15:59.343],Info,7128,[Thd 24] Information: Reconnect XMLServer timer is started, and it will reconnect XMLServer in 60 seconds.

[Wed Sep 18 08:15:59.437],Major,7128,[Thd 24] Major Error: asxmlClient_ServerClosed:System.EventArgs

[Wed Sep 18 08:17:02.203],Info,4740,[Thd 41] Information: asxmlClient_CSTAErrorReturned: Error=A device identifier parameter or a device identifier component of a connection identifier parameter is invalid or is not known to the switching function.

[Wed Sep 18 09:00:43.203],Major,4332,[Thd 49] Major Error: asxmlClient_CSTADelivered(): System.Data.ConstraintException: Failed to enable constraints. One or more rows contain values violating non-null, unique, or foreign-key constraints.

at System.Data.DataSet.FailedEnableConstraints()

at System.Data.DataSet.EnableConstraints()

at System.Data.DataSet.set_EnforceConstraints(Boolean value)

at System.Data.DataSet.Copy()

at AgileSoftware.Multimedia.MediaStore.Voice.Componen ts.XMLClient.asxmlClient_CSTADelivered(Object sender, CSTADeliveredEventArgs arg)

[Wed Sep 18 09:00:43.203],Major,4740,[Thd 41] Major Error: asxmlClient_CSTADelivered(): System.Data.ConstraintException: Failed to enable constraints. One or more rows contain values violating non-null, unique, or foreign-key constraints.

at System.Data.DataSet.FailedEnableConstraints()

at System.Data.DataSet.EnableConstraints()

at System.Data.DataSet.set_EnforceConstraints(Boolean value)

at System.Data.DataSet.Copy()

at AgileSoftware.Multimedia.MediaStore.Voice.Componen ts.XMLClient.asxmlClient_CSTADelivered(Object sender, CSTADeliveredEventArgs arg)
Reply With Quote
  #2  
Old 10-07-2013, 09:15 AM
abevk abevk is offline
Member
 
Join Date: Sep 2010
Posts: 3
abevk has 10 reputation points
Default

Hi,

looks like broken connection with CCE XML Server.

Check XML Server logs, could be bad connection with AES server, from where XML Server get events and posts them to VMS and agent applications.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 06:20 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.