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Old 07-19-2016, 03:40 AM
jones683 jones683 is offline
Join Date: Jul 2016
Posts: 3
jones683 has 10 reputation points
Question redirected outbound calls with no cli

Hello fellow Avaya users

I have a scenario I hoped someone may have experience with and could shed some light.

Aura 6.2 solution, with SM, SMGR and ASBC

Scenario: Sip trunks - Incoming call with anonymous CLI hits a handset that redirects the call off net either via EC500 or call forwarding. As the CLI is anonymous the sip provider is rejecting the call. Obviously this also occurs on rerouted Vector calls.

So I'm looking for a solution that injects a CLI for anonymous inbound calls that are then rerouted back out. I'm using a workaround for redirected numbers by adding some adaptations on SM but cant see how I can make an adaption on SM for anonymous numbers. Maybe there is somewhere on ASBC whereby I can make an adaption.

I can see trunk settings on CM that I've shown below, I've played around with these settings but this has had no success.

PROTOCOL VARIATIONS (page 4 trunk 1)

Mark Users as Phone? n
Prepend '+' to Calling Number? y
Send Transferring Party Information? y
Network Call Redirection? y

Send Diversion Header? y
Support Request History? n
Telephone Event Payload Type: 127

Convert 180 to 183 for Early Media? n
Always Use re-INVITE for Display Updates? n
Identity for Calling Party Display: From
Block Sending Calling Party Location in INVITE? y
Enable Q-SIP? N

Does anyone reading this have some ideas or experience? Id be really grateful.

Last edited by jones683; 07-19-2016 at 05:45 AM.
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Old 07-19-2016, 01:58 PM
mcginp mcginp is offline
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Posts: 58
mcginp has 14 reputation pointsmcginp has 14 reputation points

Are you out-pulsing your main number? If you aren't sending any digits I can see that being blocked.
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Old 07-19-2016, 10:08 PM
derekf derekf is offline
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Posts: 26
derekf has 14 reputation pointsderekf has 14 reputation points

You shod also be able to use a sigma script in the sbc to accommodate this.
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Old 07-21-2016, 06:00 AM
jones683 jones683 is offline
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Both good suggestions thanks for taking the time. Ill post back if and when this gets resolved
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Old 06-05-2017, 02:22 AM
zamant zamant is offline
Join Date: Sep 2011
Posts: 3
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Default Outbond dialing

Hi All,

I have a CM--> SM --> ASBC setup. whenever i dialed outbound via SIP trunk ASBC terminate the call.
Also message in incident is "Method Prohibited Out-of-Dialog"

Can someone help on this.
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Old 06-10-2017, 03:27 AM
johns1224 johns1224 is offline
Join Date: Apr 2017
Posts: 56
johns1224 has 9 reputation points

Great suggestions. Will look further into it. Thank you.
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