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Old 06-20-2012, 10:00 PM
apaliw apaliw is offline
Join Date: Sep 2010
Posts: 8
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Default CMS user ID deletion

I have CMS 16.2, having issue that we are not able to delete CMS User ID. It gives error failed while doing from Supervisor. Have check /export/home directory but i cannot see user directory there. Tried it using root by command userdel but no luck.

Can some one help on this. Thanks!
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Old 07-19-2012, 06:35 AM
shaikht shaikht is offline
Join Date: Feb 2010
Posts: 246
shaikht has 25 to 49 reputation pointsshaikht has 25 to 49 reputation pointsshaikht has 25 to 49 reputation points


It seems to be corruption.

If your not able to delete from menu, we can try it from database.

Users is the table which contains all info related to user id.If you are not comfortable using databse queries, please escalate issue to Avaya Support so that we can work on it.
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Old 07-19-2012, 07:08 AM
pmatthews pmatthews is offline
Join Date: May 2012
Posts: 3
pmatthews has 11 reputation points

I have seen something like this before. Check the /etc/passwd file and check that there isn't a blank line in the middle of the list. Not sure how the blank line gets in there, but I've removed the line before and it has managed to remove the user.
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Old 10-30-2014, 01:49 PM
macosx2new macosx2new is offline
Join Date: May 2012
Posts: 8
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I have different problem to delete CMS user ID, CMS 16.2, user ID is in numeric format, when try to delete off CMS supervisor, it complained about cannot delete ACD permissions to logvin ACD.

In terminal,
Enter the UNIX system login identification for the user you are adding,x
x deleting, viewing, or modifying. The User ID must have three to eight x
x alphanumeric characters, with no blanks. x
x Multiple values are not allowed.

the user ID in question is 2801432

Any help is much appreciated.
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Old 11-11-2014, 01:32 AM
ndat ndat is offline
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Join Date: Nov 2014
Posts: 1
ndat has 10 reputation points

It's my problem too.Thank for your help
P1 Video Magnet review
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