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Hello,
We are using (Avaya Proactive Contact 4.2.0) in our company. Sometimes we can not take reports from Analyst Program. Then i note the tran numbers and execute statfilepump command. Unfortunetely all the reports for the problem date comes on the Analyst Program except Agent Activity Repot . How can i solve this problem? How can i get back Agent Activity Report for the porblem date? |
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pds, proactive contact, statfilepump |
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