Avaya Support Forums  

Go Back   Avaya Support Forums > IP Telephony and Convergence

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 08-09-2017, 07:39 AM
hatch16 hatch16 is offline
Aspiring Member
 
Join Date: Aug 2017
Posts: 1
hatch16 has 10 reputation points
Default SoundStation2 Avaya 2490 wireless mic using AUX in not working

Hello,

I am trying to use a Catch Box 2.4 wireless microphone with a SoundStation2 Avaya 2490. The catch box itself comes with a 6.3mm male to 3.5mm male cable so I had to get a 3.5mm female to RCA male adapter (not sure if this is the source of the problem). The phone system is set to wireless in and the catch box works when hooked up to speakers.

I have already posted this to Polycom's website and I was told Avaya handles support for this product. Any assistance or information regarding this issue would be greatly appreciated.
Reply With Quote
  #2  
Old 09-07-2017, 05:11 AM
marzahn's Avatar
marzahn marzahn is offline
Genius
 
Join Date: May 2014
Location: Among the trees in Western RI
Posts: 215
marzahn has 23 reputation pointsmarzahn has 23 reputation points
Exclamation I do not think Polycom Stations work that way.

In my experience you connect wired or wireless mics from the two legs opposite the connection to the power unit.
__________________
Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 07:44 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.