Avaya Support Forums  

Go Back   Avaya Support Forums > Small and Medium Business Communications

Reply
 
Thread Tools Search this Thread Display Modes
  #11  
Old 05-12-2015, 09:00 AM
zakabog zakabog is offline
Genius
 
Join Date: Aug 2014
Posts: 300
zakabog has 25 to 49 reputation pointszakabog has 25 to 49 reputation pointszakabog has 25 to 49 reputation points
Default

What is the number you're trying to dial? What does the rest of the ARS look like on the IP Office 500v2? It looks like you might have a 0N shortcode that's dialing N which would remove the 0.
Reply With Quote
  #12  
Old 05-19-2015, 07:16 AM
betsor betsor is offline
Hot Shot
 
Join Date: Jan 2015
Posts: 21
betsor has 12 reputation points
Default

Hey,

If you can post the corresponding trace from the IP500 as well then we'll be able to see what it's doing after the call is passed to line 99901.

Thanks,
Rich,
Reply With Quote
  #13  
Old 05-19-2015, 04:27 PM
kafo kafo is offline
Member
 
Join Date: Aug 2014
Posts: 7
kafo has 11 reputation points
Default Hi

Could you have a 9N SC on IPO500?

And in your primary SC use
9N
Function: Dial
Tel Number: 9N
Group id: 99991 (outgoing group for IPO500GW)

Then on IPO500
9N
Function :N
Group id: 50 (ARS with Dialplan through PRI line)

make a test call and let me know

Cheers!!!
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 10:07 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.