Avaya Support Forums  

Go Back   Avaya Support Forums > IP Telephony and Convergence

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-23-2016, 08:49 AM
mcbri13 mcbri13 is offline
 
Join Date: Nov 2016
Posts: 1
mcbri13 has 10 reputation points
Default Issues with staying on Release 5.2

We have a location that is currently on release 5.2 with no problems. Is there any reason we would need to upgrade to 6.2 in the next few years? Will support not be available if needed? The location will most likely be moving to our main site in the next few years and we would rather not do any unnecessary upgrades in the meantime.
Reply With Quote
  #2  
Old 11-24-2016, 04:51 AM
hpenni hpenni is offline
Hot Shot
 
Join Date: Jun 2016
Posts: 20
hpenni has 12 reputation points
Default

According to this document: End of services parts support: 3 June 2019
https://downloads.avaya.com/css/P8/documents/100172510

Not sure how that would be for support on the software.
Reply With Quote
  #3  
Old 11-24-2016, 07:09 AM
gwebster gwebster is offline
Guru
.
 
Join Date: Mar 2010
Location: Ottawa
Posts: 141
gwebster has 25 to 49 reputation pointsgwebster has 25 to 49 reputation points
Default

The same document notes EoMS (End of Manufacturing Support) for the software as 31 August 2014. That is the point at which Avaya stopped providing any maintenance releases or patches for software issues on CM 5.2.1.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 01:59 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.