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Old 04-07-2017, 03:23 AM
lnesje lnesje is offline
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Default AAAD multimedia tab SSO

In AACC agent desktop login,
can the "multimedia tab" also be pre-filled/automated so the whole login process is SSO ?
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Old 05-13-2017, 04:20 AM
johns1224 johns1224 is offline
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Hi, were you able to find any information on this?
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Old 01-30-2018, 04:02 AM
jouhra jouhra is offline
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The newest service pack / patch removes the need for Multimedia login. Pls check that one
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Old 03-15-2018, 05:32 PM
bucky101 bucky101 is offline
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Default yes

yes go to multimedia dashboard Agent Desktop Configuration > General Settings
Also look in User settings > Advanced
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