Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-27-2012, 04:00 AM
magbotta magbotta is offline
Aspiring Member
 
Join Date: Nov 2012
Posts: 1
magbotta has 10 reputation points
Smile Siebel 8.1 Integration with Avaya Aura Contact Center

I have been reading around on this and i am only getting third party softwares. Is there any way i can connect AACC 6.0 to Siebel without purchasing a third party application ?
Reply With Quote
  #2  
Old 05-21-2017, 03:21 AM
cartw7 cartw7 is offline
Brainiac
 
Join Date: Apr 2017
Posts: 57
cartw7 has 9 reputation points
Default

Hi, magbotta! I'm afraid the best way to connect AACC to Siebel is by using a third party software. We were also looking a while before, but found nothing. So we decided to try out a software called Tenfold. It's been working out great. My team loves the features they offer like gamification and click to dial.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 08:55 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.