Avaya Support Forums  

Go Back   Avaya Support Forums > Enterprise PBX Communications Systems

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-12-2014, 04:44 AM
pchinn pchinn is offline
Member
 
Join Date: Nov 2014
Posts: 7
pchinn has 10 reputation points
Default Status of a station

Hi Everyone,

When I use the command status stat xxxxxx(station number) in the service state field I have in-service/on-hook sometimes and in-service/off-hook sometimes. Can anyone please tell me what is the difference between on-hook/off-hook?

Thanks in advance!
Reply With Quote
  #2  
Old 11-14-2014, 11:16 AM
mlombardi1's Avatar
mlombardi1 mlombardi1 is offline
Legend
 
Join Date: Sep 2010
Location: New York
Posts: 406
mlombardi1 has 25 to 49 reputation pointsmlombardi1 has 25 to 49 reputation pointsmlombardi1 has 25 to 49 reputation points
Default

On hook - phone is idle
Off hook - phone is active on a call
Reply With Quote
  #3  
Old 11-24-2014, 12:53 AM
pchinn pchinn is offline
Member
 
Join Date: Nov 2014
Posts: 7
pchinn has 10 reputation points
Default

thank you
Reply With Quote
  #4  
Old 11-24-2014, 12:59 AM
pchinn pchinn is offline
Member
 
Join Date: Nov 2014
Posts: 7
pchinn has 10 reputation points
Default

And I have one more question.. When I use the command 'display station xxxxxx', I have two fields BCC and TN .. Can anyone please explain this?
Reply With Quote
  #5  
Old 11-24-2014, 08:31 AM
marzahn's Avatar
marzahn marzahn is offline
Genius
 
Join Date: May 2014
Location: Among the trees in Western RI
Posts: 236
marzahn has 24 reputation pointsmarzahn has 24 reputation points
Solution Delivered Two Answers for the Price of One!

First on and off hook.

Telephone "geeks" or "bell heads" have a long history going back to 1889. I'm old enough to remember the "box on the wall with the horn coming out the front" and a receiver thing resting in a double pronged hook on the side. To make or receive a call, you would lift the "thing" off the "hook" and hold it to your ear. That's the reason we call a phone that is in service "off hook."

Second: "BCC and TN"
This information is found in the "station" chapter of the "Avaya Aura™ Communication Manager Screen Reference" book.

BCC is a display only field for Bearer Capability Classes. It has to do with the kind of trunking in use.

TN is for tenant. This comes into use if you are using tenant partitioning. From your question, I am going to assume that your PBX is not partitioned.
__________________
Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 10:06 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.