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  #1  
Old 05-19-2015, 10:45 PM
bmurin bmurin is offline
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Default Avaya communicator freezes on loading contacts

Hi all.

I have Avaya Communicator for Windows release 2.0.2.25 connected to IP office R9.1.0.0 build 437 SP1 which keeps getting stuck on loading contacts and doesn't load any.
Contact source is IP Office.
How do I solve this issue?
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  #2  
Old 05-20-2015, 12:36 AM
bennylu bennylu is offline
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It may have a window in your outlook to ask for permission to allow access. After click yes it will go through.
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  #3  
Old 05-20-2015, 02:37 AM
bmurin bmurin is offline
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I do have Outlook but I don't see anywhere in Outlook where I am suppose to permit/allow communicator to load contacts.
More information please.
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  #4  
Old 05-20-2015, 02:44 AM
bmurin bmurin is offline
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Would like to add that I have Use Microsoft Outlook contacts - unchecked
in the communicator settings.
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  #5  
Old 08-05-2015, 02:23 AM
mccor32 mccor32 is offline
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Were having exactly the same problem.... did you get to the bottom of it?
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  #6  
Old 08-05-2015, 11:56 PM
bmurin bmurin is offline
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Resolved by using communicator 2.0.3.30
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  #7  
Old 08-06-2015, 09:19 AM
mccor32 mccor32 is offline
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Thanks for the reply..

I dont see that version available for download...

Ive got either 2.0.2.25 or 2.1.2.75

Both of which dont work for me at all :-(

Can you point me in the direction of 2.0.3.30?
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  #8  
Old 08-06-2015, 09:26 AM
mccor32 mccor32 is offline
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Scrap that.... just managed to find it... doesnt come up under the product... but searchinig for it it comes up....
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  #9  
Old 08-13-2015, 12:05 AM
bmurin bmurin is offline
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Let us know if it helps solve your problem.
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  #10  
Old 09-14-2015, 12:58 AM
mccor32 mccor32 is offline
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Still problems unfortunately...

It works on a lab setup... but on the live setup it just rolls with loading contacts

Have upgraded the ipoffice and the one-x to latest 9.0.x release...

On a plain setup in the lab it works without issue..

Is there any specific settings worth looking at on the ipo config?
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