Avaya Support Forums  

Go Back   Avaya Support Forums > Mobile Communications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 06-19-2010, 02:50 AM
udewal udewal is offline
Member
.
 
Join Date: Jun 2010
Posts: 3
udewal has 10 reputation points
Angry One X Mobile Symbian with Nokia E72 new firmware

Anyone able to use One X Mobile symbian (telephony) version 4.7.5 with E72 firmware 031.023 ? The application install goes okay but it simply disconnects when I try to use any feature. For example when I try to activate / deactivate EC500, the One X client dials correct number but disconnects even before PBX answers the call. If I call the same number from phone without using One X client, it goes thru correctly. Seems there's some timer that kicks in and disconnects the calls.
Reply With Quote
  #2  
Old 06-22-2010, 07:40 AM
sbhosale sbhosale is offline
Hot Shot
.
 
Join Date: May 2010
Posts: 10
sbhosale has 10 reputation points
Default

"Hi udewal.... could you kindly confirm if the setup that you are using is 1)One-X client set up where application loads on phone as part of CM-EC500 license and you dont have a seperate one-X mobile server ......OR 2)set up where you have seperate One-X mobile server integrated with CM (either through AES or directly )...."
Reply With Quote
  #3  
Old 07-06-2010, 08:11 AM
wims wims is offline
Aspiring Member
 
Join Date: May 2010
Posts: 1
wims has 10 reputation points
Default

I'm having exact the same issue with an E71 and via a support ticket Avaya states that it is a device (and thus Nokia) issue! So no work around or fix is available for this with my E71. I hoped this would be not an issue with other devices ... but it seems this is not the only case?? Please keep me posted!
Reply With Quote
  #4  
Old 07-18-2010, 07:29 AM
udewal udewal is offline
Member
.
 
Join Date: Jun 2010
Posts: 3
udewal has 10 reputation points
Default

Quote:
Originally Posted by sbhosale View Post
"Hi udewal.... could you kindly confirm if the setup that you are using is 1)One-X client set up where application loads on phone as part of CM-EC500 license and you dont have a seperate one-X mobile server ......OR 2)set up where you have seperate One-X mobile server integrated with CM (either through AES or directly )...."
My setup is as in case 1. you can contact me by using my handle
Reply With Quote
  #5  
Old 08-24-2010, 05:15 AM
udewal udewal is offline
Member
.
 
Join Date: Jun 2010
Posts: 3
udewal has 10 reputation points
Thumbs down

I have now confirmed this problem is definately with the OneX for symbian client on firmware V31 and not with my SIM or service provider. My SIM works in another E72 with V21 firmware while the SIM from that phone doesn't work in My phone which is on V31 firmware. Have tried using another SIM for Airtel from a colleague's phone and that too gives same issue.

Nokia guys confirmed there's no way to downgrade my firmware to V21. Guess I have to wait till next release or switch the phone.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 09:17 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.