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Old 10-09-2019, 05:20 PM
benwa benwa is offline
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Default Session Manager account expired

I am trying to trace a SIP call through Session Manager. I am unable to login to the management interface with SSH using the universal account. I created a new admin on System Manager and still unable to login to session manager.

The error I am getting when using the universal is the account has expired.

Last edited by benwa; 10-09-2019 at 05:28 PM.
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Old 10-14-2019, 06:32 AM
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mlombardi1 mlombardi1 is offline
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What SM version? SMGR and SM logins are separate so creating an admin account in SMGR will not solve this.
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Old 10-14-2019, 08:37 AM
benwa benwa is offline
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It is 7.1 on the collab. Waiting for Avaya to reset the passwords since the System Manager accounts are all locked out too. We only have one account as cust doesn't seem to work either in the lab.
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