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Old 07-14-2021, 01:00 PM
takah takah is offline
Join Date: Nov 2011
Posts: 27
takah has 10 reputation points
Default IPO Server Select Secondary voicemail is down

Hi there,

I have two IP Office Server Select Primary and Secondary on Version Build 18.

Secondary Server has voicemail alarms --> Voicemail pro/Lite fails to correct to the

Control Unit.Incorrect password.The Occurrences counter is going up and under Voicemail Type shows none.

I tried load another OVA Version build 209 and I had the same problem.

I read something about use 31 characters for voicemail password under Security settings and this password has to match the Voicemail Password under Web Manager -->Applications-Voicemail Pro-System Preferences-Voicemail password.

The Voicemail password is gray out.

Any ideas.
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Old 08-09-2021, 08:18 AM
hanlo4 hanlo4 is offline
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Join Date: May 2020
Location: Altoona, PA
Posts: 25
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On initial setup the password is set on ignition. You may need to make sure you have the admin rights to change the password for this. Because I have ran into this issue before and the password also has to be exactly 31 chars too. No more no less.
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Old 09-02-2021, 01:43 PM
takah takah is offline
Join Date: Nov 2011
Posts: 27
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Thanks Hanlo4 for your response.
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